As well as our 'out-of-the-box' solutions, ICRM is a trusted partner for AI strategy, design, and implementation for many organizations.

Our parent company (TTS), is an established Microsoft partner with over 20 years experience of helping organizations leverage the power of Microsoft Business solutions and technologies. With our expertise in leveraging AI, we empower organizations to unlock the full potential of artificial intelligence coupled with automation, working with customers to uncover the best use cases to harness AI in their organization, taking into consideration specific business processes and data requirements.

Whether you're looking to optimize processes, enhance decision-making, or drive innovation, our comprehensive suite of services will accelerate your AI journey.

AI Strategy: Our team of AI experts understands the unique challenges organizations face in adopting AI technologies. We collaborate closely with you to develop a tailored AI strategy aligned with your business goals. By conducting thorough assessments, we identify opportunities to leverage AI and define a roadmap that maximizes your return on investment.

AI Design: Designing effective AI solutions requires a deep understanding of your business processes and data landscape. We work closely with your teams to analyze your existing data estate, regardless of technology, and help you ready it for AI implementation. Our data experts provide data cleansing, transformation, and enrichment services to ensure your data is optimized for AI modeling.

AI Implementation: Leveraging the power of the latest Microsoft technologies, we implement custom AI models that are specifically trained on your organization's data. By using your own data, we enable AI solutions that are highly accurate and tailored to your unique business requirements. Our skilled data scientists and engineers work closely with you to develop, deploy, and manage AI models and workflow automation, ensuring seamless integration with your existing systems.

Data Analysis: Transitioning from legacy data sources to harnessing the full potential of AI is crucial. Our experienced team assists you in moving your existing data sources to these advanced platforms, ensuring data integrity, security, and scalability. By centralizing your data, you can take full advantage of AI technologies and unlock valuable insights hidden within your legacy systems.